Leadership Communication Skills

for

 
 

For almost thirty years, Lufthansa has partnered with McAlinden to help their current and rising leaders strengthen their communication skills — skills that are essential to being seen as a credible leader and trusted advisor, to building long-term productive relationships with internal and external stakeholders, and ultimately to career progression.

These skills are also important in day-to-day meetings — from convincing a client to approve your proposal, to conducting a performance review, to inspiring a team to accept change and commit to action.

This program will help you prepare and deliver effective communications for a broad range of situations:

  • In-person and remote meetings and presentations

  • Calls, one-to-ones, and difficult conversations

  • Town halls, webinars, and other public speaking opportunities

You will strengthen your ability to:

  • Create clear, concise, and compelling communications

  • Use presence and tailored messages to engage and influence listeners

  • Respond to questions with convincing and confident answers

What have previous participants said?

“Consulting is not just about generating content, but how to prepare and present the results. This program will make presentation and everyday communication more effective”

“It will significantly increase my ability to sell products to customers and raise valid points”

“Truly a world class program. A solid combination of theory and practice”

“I totally agree with my colleagues who told me this would be the best training in my life”

The rest of this page explains how to prepare for the program and provides an overview of the sessions.

Choose material

You will practice with your own real communication situations. Pick two meetings or presentations that will happen after the program and bring any slides or notes you may have.

The situations you practice should be important to you because you will improve the content as well as your skills.

Do not script yourself or over-prepare. You can bring work-in-progress. You will use your laptop to prepare content during the program and adjust it based on feedback.

The first situation you practice should be a meeting or presentation to a group or individual.

  • Ideally it should get across a point of view or a recommendation, rather than simply inform.

  • You will present up to ten-minutes of content. If the actual material is longer, you can condense it before the program or during the preparation period.

  • You have the option to use four or five slides. You can bring draft slides / work-in-progress.

  • You will be asked to try different approaches to the messages and structure of the content.

At first, you will not practice taking questions or challenges, even if the real meeting will be interactive. Later in the program, you will practice responding to questions / challenges about your presentation.

When you practice the second situation, you will bring together many of the skills you have built through the program. You can practice almost any kind of verbal communication, but popular choices are interactive meetings and difficult one-to-one discussions.

  • You will need 3-10 minutes of content. If you want to practice more interaction, you will not get through as much content.

  • You have the option to use a few slides.

  • You can use the second situation to practice responding to challenges, interruptions, and difficult personalities, if any of those dynamics might be part of your real meeting, or you want to build those skills.

What are your goals?

If you would like to use a self-evaluation to think about your skills before answering these questions, click here.  Many people also seek input from a few colleagues whose opinions they value.

Overview of the sessions

Day 1 morning

Opening

Discuss the challenging communication situations you face and link the agenda to them.

 

Set goals

You set personal goals within our intellectual, emotional, and physical communication skills framework.

 

Increase presence

You practice telling a brief story — expanding your use of eye contact, voice and body language — to increase your presence, confidence and impact. We record a video of you.

 

One-to-one coaching

You review your video privately with a coach.

 

Create compelling messages

You use our preparation tools to work on the first meeting or presentation you plan to practice.  You analyze your listeners and then create an outline with a compelling opening, clear messages and an action-oriented close.

 

Day 1 afternoon

Discuss visuals

Discuss how visuals support messages, where they get in the way, and how to use them well.

 

Deliver engaging presentations & meetings

You present a ten-minute version of the material you prepared earlier in the day. You practice and receive feedback on your ability to be persuasive and engaging. We make another video of you.

 

One-to-one coaching

You review the video of your presentation privately with a coach.

 

Day 2 morning

Concise executive summaries

You practice delivering your material from Day One as a two-to-three-minute executive summary, without visuals, to strengthen your ability to be concise and get across a memorable message.

 

Answer questions confidently

You practice answering questions and responding to challenges on your executive summary — with credibility, confidence and empathy. We make a third video.

 

One-to-one coaching

You review the video of your executive summary and responses privately with a coach.

 

Day 2 afternoon

Lead productive meetings

You role-play a second situation — usually a meeting or call that will happen soon. You build your skills further, adapt them to a different environment and walk away with specific ideas that will contribute to the success of that situation. We make a fourth video.

 

Plan actions

You identify a few meetings over the next couple of weeks and plan the skills you will apply in each one to increase your chances of success.

 

One-to-one coaching

You review the video of your second situation privately with a coach.

 

Questions?

Email us goals@mcalinden.com or call us +1 212 986 4950

About us

Visit our main website McAlinden Associates